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James March argued that irrational approaches to problem solving and foolishness can be useful for addressing complex problems. Grand challenges are complex problems that often involve “guarded societal institutions” – societal beliefs and practices guarded by political or commercial powers. To explain how organizations with impossible goals dismantle such institutions by mobilizing irrationality and foolishness, we develop a process model which is illustrated with the case of People for the Ethical Treatment of Animals. Our main contribution is to expand James March’s ideas on logics of action and organizational intelligence to advance a novel perspective for tackling big societal problems. We argue that foolishness is not only a means for finding distant solutions to complex problems but also a means for generating sustained motivation, well-being, and ideas that spark debate and lead to the questioning of taken-for-granted societal beliefs.

In this chapter, the authors examine the use of deceit to drive routine emergence. The authors do so by tracing the relationship among deceit, roles, and routine dynamics in the context of Romeo pimps and the women they lure into sex trafficking. Previous research has focused on routine participants openly negotiating their roles and expected interactions during the (re) creation of routines. In contrast, this study shows how Romeo pimps use deceit to control the co-constitution of roles and increasingly coercive actions of the “Romeo pimp routine” – a process of premeditated routine emergence designed to entrap the women. The authors contribute to the literature on routine dynamics by emphasizing the unexplored influence of deceit on the interplay between roles and routines. Bringing deception to center stage in routine dynamics highlights the importance of linking actors and actions to motivations that exist behind the veil of transparently observable behavior.

Theories of income inequality frequently cite child and adolescent labor as a societal problem. In contrast to such theories, we propose that path dependency coupled with enhancement of human and social capital enables some adolescents who work to find more attractive jobs later in life.

Using the longitudinal Youth in Transition Survey (YITS) spanning over 10 years, we find support for a positive relationship between adolescents’ number of work hours and future desirable professional outcomes such as being employed, income, person-organization fit, knowing where to look for a job, and career networking.

The positive relationship, in many instances, is curvilinear and highlights the downfall of working excessive hours. We also explore whether adolescent work for a stranger or family member leads to different outcomes, and find that working in a family business leads to enhanced later life utilization of career networks as well as better person-organization fit.

While we find that adolescent work intensity is linked to positive later life outcomes such as higher income, better fitting jobs, and better career networks, we also find maxima whereby additional hours worked have a diminishing effect on the outcomes. This suggests the need for societal norms and/or laws to avoid excessive adolescent work.

The findings in this chapter shed light on the role of early life work experiences in future professional outcomes. We show that certain types of adolescent employment can enhance future career prospects, counter to much of the established literature on the detrimental impact of youth labor.

This study examines how highly disruptive issues cause profound dissonance in societal members that are cognitively and emotionally invested in existing institutions. The authors use PETA’s (People for the Ethical Treatment of Animals) entrepreneurial advocacy for animal rights to show how this highly disruptive issue interrupted and violated taken-for-granted interpretations of institutions and institutional life. The authors compare 30 YouTube videos of PETA’s advocacy to explore pathways to effective sensegiving and sensemaking of highly disruptive issues. The findings augment the analytical synergy that exists between sensemaking and institutional analysis by unpacking the micro-level dynamics that may facilitate transformational institutional change.

The purpose of the research described in this paper is to provide empirical evidence pointing to IT artifacts' contribution to organizational mindfulness.

To accomplish the specified aim, the authors studied how a leading company in the cork industry uses a platform to support the innovation process's ideation phase. This case study took two and a half years, and the research information was collected in documents, meetings, observations and interviews.

The study provides empirical evidence pointing to the funneling of collective attention induced by the studied platform. The use of an innovation platform was engaging the collective attention to the incremental innovation of processes to the detriment of products' disruptive innovation.

The authors’ findings contribute to developing an IS mindfulness theory and designing sociotechnical arrangements that expand organizational mindfulness. The analysis of the gathered research information resulted in a first explanation for the impact of using IT artifacts on organizational mindfulness. The resulting framework emerged as a first step in the effort to develop an IS mindfulness theory, paving the way for developing a methodological approach to support CIOs in addressing the challenges of the digital age.